MS Office 365 Outlook - Archiving went wrong

Question

Hello,

We tried archiving some old data, set all the right folders en times correct, as standard what you do to archive.
This is the error message:

Er kan geen verbinding tot stand worden gebracht met de server met openbare mappen. ( no connection to the server with shared folders)
13:22:18 [8004010F-501-0-0]
13:22:18 De clientbewerking is mislukt.
13:22:18 Informatiearchief van Microsoft Exchange
Er kan geen verbinding tot stand worden gebracht met de server met openbare mappen. ( no connection to the server with shared folders)
13:22:18 [8004010F-501-0-0]
13:22:18 De clientbewerking is mislukt. (The client operation failed.)
13:22:18 Informatiearchief van Microsoft Exchange (Information archive Exchange from Microsoft Exchange)
Gereed (ready)

Now the archive files is empty and 90% of the emails ar missing.

Is there a way to undo this?

Answer 1

Hi,

Outlook is currently not supported in the Q&A forums, the supported products are listed over here https://learn.microsoft.com/en-us/answers/products (more to be added later on).

You can ask the experts in the dedicated Outlook forum over here:
https://answers.microsoft.com/en-us/msoffice/forum/msoffice_outlook

(Please don't forget to accept helpful replies as answer)

Best regards,
Leon