My word documents on my mac won't open

Question

I cannot open any of my word documents. I have a macbook air. I have tried to follow directions to fix the problem but when I go into library and preferences I don't find a word folder. There's no microsoft word folder in the application support folder either.

Answer 1

I don't know how to add a tag to my question. So frustrating!

Answer 2

Word is not currently supported here on QnA. I'd try asking for help in dedicated forums here.

https://social.technet.microsoft.com/Forums/en-US/home?forum=word

https://answers.microsoft.com/en-us/msoffice/forum/msoffice_word

--please don't forget to Accept as answer if the reply is helpful--

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Regards, Dave Patrick ....
Microsoft Certified Professional
Microsoft MVP [Windows Server] Datacenter Management

Disclaimer: This posting is provided "AS IS" with no warranties or guarantees, and confers no rights.

Answer 3

Hi,

Q&A currently supports the products listed over here https://learn.microsoft.com/en-us/answers/products (more to be added later on).

You can reach the experts in the dedicated Office for Mac forum over here:
https://social.technet.microsoft.com/Forums/en-US/home?forum=Office2016forMac

https://answers.microsoft.com/en-us/msoffice/forum/msoffice_word-mso_mac

(Please don't forget to accept helpful replies as answer)

Best regards,
Leon