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Couldnt able to schedule an exam for AZ-900

S A, Indumathi (Cognizant) 1 Reputation point
2021-03-11T14:15:12.29+00:00

HI Team, I couldn't generate MCID, whenever I try to access the dashboard I am getting below message. I tried contacting VUI agent, they asked to check with Microsoft. please help. And is my exam Coupon is still valid? "We can’t access your Microsoft profile to schedule your exam. To resolve the issue, try these steps in this order and return to the exam page to schedule the exam: Use Internet Explorer (version 9 or above) or Edge Clear all cache and cookies Use the InPrivate option in Internet Explorer or Edge If the issue persists, you can contact Pearson VUE Support to schedule the exam. If you still need help, please click Ask a question on the Microsoft Certification Program support forum. "

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  1. Panati, Sasi Kiran 1 Reputation point
    2021-03-11T14:30:24.23+00:00

    I had the same issue, while registering in prometric, clicked on link to verify the location and the coupon wouldn't show. Opened a ticket but didnt help. Wait a day it should reset and you will be able to login again.
    Good luck with your exam.

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  2. Anonymous
    2021-03-11T14:32:09.43+00:00

    Microsoft Certification Program is supported on their own forums. I'd try asking for help with exam scheduling in dedicated forums here. (Participate\Ask A Question)
    Exams/Exam Registration/General Registration Questions
    Exams /Exam Registration and Scheduling/Scheduling with Pearson Vue
    Pearson VUE Customer service
    Pearson VUE contact / chat

    --please don't forget to Accept as answer if the reply is helpful--

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