Other language characters in file name coming as question marks

Question

Hi All, We have files with othe language(ex: japan char) in C Drive, When we copying same docs to Network Drive we are getting question mark(??) Symbol inplace of other language characters. And after copying ?? Mark files in N/w drive also we are not able to delete. Please help.

Answer 1

Hi @Sateesh Krl

Thank you for your post MS Q&A!

This applies to Windows most of windows 10 OS but it may be similar to older (or newer) versions of Windows.

Go to the Region settings in the Control Panel.    

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There are several ways to do this and here's a few of them.
In the Search bar (Cortana) on the taskbar, search for "Control Panel". In the Control Panel, click on Change date, time, or number formats under Clock, Language and Region in category view or Region in icon list view

    Windows 10 only: In the Search bar again, search for "region & language settings".   

• ``This will open the Region & Language page in the Settings app.
• Scroll down until you find Additional date, time, & region settings.
• You may then select Region on the Control Panel window that opens
• Open the Administrative tab and click on the Change system locale button.
• Choose a locale that is different to your current locale. I went with Japanese.
• I think choosing the language you will copy-paste often would be best, though it may be the same regardless.
• Acknowledge the change with OK. The system will ask you to restart which you'll obviously need to do to notice the changes. After restarting, test if copy-paste now works as intended.
  ``Upon success, you may re-do the above steps again and switch back to the locale you actually need to use.

That's it! Enjoy copy-pasting!

(Please don’t forget to **"Accept the answer" & “up-vote” **, this can be beneficial to other members. Thank You)

Regards, ** J.D. **

Answer 2

Hi

Can the file be renamed or moved? what network drive you are using ?
Using chkdsk /r to check, fix, and look for bad sectors on a specific drive.

Best Regards
Karlie

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