How do i access my old Microsoft certifications

Question

I became certified in four different Microsoft applications when i was in school (word, powerpoint, excel, onenote) and i am unable to access these certifications because when i try to log in and download them, it says my microsoft account does not exist and to either enter a new one, or to create one. I would love to add these certificates to my portfolio, can someone please help me access them?

Answer 1

Hi,

Q&A currently supports the products listed in right-hand pane (more to be added later on).

You can reach the experts in the dedicated Microsoft Certification forum over here:
https://trainingsupport.microsoft.com/en-us/mcp/forum

(please don't forget to mark helpful replies as answer)

Best regards,
Leon

Answer 2

You can work through these ones.

https://support.microsoft.com/en-us/help/13811

https://support.microsoft.com/en-us/hub/4294457/microsoft-account-help

or also chat online with account support here.

https://support.microsoft.com/en-us/contact/virtual-agent

(please don't forget to mark helpful replies as answer)