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ConfigMgr Remote Assistance Firwall Exclusions

Chanuka Francis 361 Reputation points
2021-01-08T03:40:14.083+00:00

What are the SCCM Remote Assistance Related Firewall Ports or Programs that we should permit from the firewall in between SCCM Server and Client PCs ?

Please Advice ��

Microsoft Configuration Manager
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  1. AllenLiu-MSFT 47,971 Reputation points Microsoft Vendor
    2021-01-08T07:38:03.563+00:00

    @Chanuka Francis
    Thank you for posting in Microsoft Q&A forum.
    Configuration Manager console use the TCP port 3389 of clients about remote assistance.
    Here is the official documentation:
    https://learn.microsoft.com/en-us/mem/configmgr/core/plan-design/hierarchy/ports#BKMK_PortsConsole-Client

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  1. Youssef Saad 3,421 Reputation points
    2021-01-08T18:50:37.237+00:00

    In addition, if you are using other servers/clients with the ConfigMgr console, you have to enable the communication for them too.

    Regards,

    Youssef Saad | New blog: https://youssef-saad.blogspot.com
    Please remember to ** “Accept answer” ** for useful answers, thank you!

    1 person found this answer helpful.
  2. Jason Sandys 31,396 Reputation points Microsoft Employee
    2021-01-08T16:55:30.767+00:00

    Keep in mind here that Remote Assistance is not a ConfigMgr feature. ConfigMgr just facilitates some basic configuration of Remote Assistance. Thus, to validate, are you really talking about remote control? Also, to clarify, both methods are peer to peer methods and do not directly involve any server infrastructure thus no additional ports need to be open on any site server or site system.

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