Reoccuring costs after deleting Notification Hub from Availability Zones

Question

Hello,

Thanks for reading through. I had a Notification Hub and (Notification Hub Namespace) which I deleted longer than a month ago. Somehow I still keep getting charges for Notification Hubs - Availability Zones.

I've tried to following to confirm that the Notification Hub resource no longer exists:

looked up for the specific resource under the resource group

queried resources by guid using the Azure CloudShell

Eventually I found a way via Cost Management to drill down to this specific Availability Zones resource that is causing these costs. I could navigate to this resource as depicted in my attachment. By doing so I could click to the resource and it said: Resource not found.

I don't know how to stop these costs from reoccurring. I am not able to delete a non existing resource.

Any help is much appreciated!

Answer 1

Hi @Camiel,

It seems like you're facing recurring charges for a deleted Notification Hub, we can see that you have already taken few steps to resolve this. To address the issue:

Go to Azure Cost Management + Billing to review the individual charges. Determine the subscription, resource group, and region of the charges. Quickstart: Start using Cost analysis

Some Azure services have soft deleting capability, which keeps deleted resources for some time to avoid accidental deletion. While Notification Hubs do not have native support for soft delete, it may be that related resources, including storage accounts consumed by the Notification Hub, have soft delete enabled, resulting in ongoing charges. Soft delete for Azure Storage Blobs generally available

Make sure that the Microsoft.NotificationHubs resource provider is registered properly. A misregistered provider could lead to inconsistencies in resource management and billing. You can verify this by going to: Azure Portal > Subscription > Resource Providers. Search for Microsoft.NotificationHub and check its status. Azure resource providers and types

If the resource no longer exists and charges persist, you can reach out Azure billing and subscription management team by creating a billing support request. Billing support request via Azure portal is free for all Azure customers and doesn't require a paid support plan. Please select 'Billing' under 'issue type' while creating the support request.

https://azure.microsoft.com/en-in/support/create-ticket

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