Unable to validate phone number during azure Sign up

Question

I have problems to identify with my phone. I have tried different web browser, removed cookies and cache, tried in private window.

This message appears: "Unable to validate phone number during azure Sign up".

Answer 1

Hello @Johan Lindholm,

The format expected for the phone number is very specific and not always intuitive. Here are some examples:

• +44 1234567890 works (a space is needed after the +44, and the 0 needs to be dropped)
• +1 5874567899 (this is a number used for Calgary in Canada, note the space)

Still others have used a different workaround:

• Select "Use a different number to verify my identity"
• Leave your mobile number without the leading zero in the phone number field that isn't working.
• Once "Use a different number to verify my identity" has been selected, you can then select a country code and enter the same mobile number without the leading 0 in the second phone number field.
• Click "Verify" "Text Me"
• Enter the text you receive, and the form appears to validate correctly even with the original number in the original broken field.

Reference:

https://learn.microsoft.com/en-us/answers/questions/885353/problems-with-uk-phone-number-when-attempting-to-r

Please Upvote and Accept the answer if it helps!!