Thank you for reaching out to us on the Microsoft Q&A forum.
To qualify for an extension of your Azure credits, you'll need to reach the next level based on your current level by meeting the following criteria:
- Your business must be a verified legal entity.
- If you received a $25,000 Azure credit offer, at least 50% of those credits must be used.
- Your business must have a verified domain.
- You must provide a business contact email.
- You must submit a product demo video.
- You must add a new team member to your account.
Your account will be reviewed about 45 days before your credits expire. If all requirements are met and your account is approved, you’ll automatically receive additional credits and program time.
For reference,
If the issue persists, we recommend reaching out to Microsoft support for further assistance Submit Support Request.
Please reach out to us if you have any other queries.
If the information is helpful, please Accept Answer & Upvote so that it would be helpful to other community members.