[AZURE-ENTRA ID] Admin Access unavailable - Conditional access block my authentication

Question

Hello guys,

I am testing the azure portal but i block by mistake the access to the tenant with a conditional access.

my admin accounts are blocked now.

i tried also by powershell a workaround but without success.

I don't have possibility to open support ticket.

Is it possible to delete all tenant by microsoft and restart everything. there is nothing important on those tenant and i 'll use an other account . Seems undesired behavior with my hotmail account also.

Tenant ID : 6******************************c

Tenant ID : f******************************a

Best regards

Answer 1

Hello @Tim SIKTAS,

Thank you for sharing details over private message.

The issue involves a tenant lockout, where no other global admin in the tenant has the necessary admin rights to modify the blocked Conditional Access policy.

To resolve this, we have engaged our Data Protection team through a support ticket. Please connect with our support team via the ticket, and they will assist you in resolving the issue.

I hope this information is helpful. Please feel free to reach out if you have any further questions.

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