Unable to access my azure portal

Question

This site requires a security code to sign in. When your security info updates on 4/2/2025 you will be able to access this site. You can still access sites such as Outlook and Skype that don't require a security code.

On 3/3/2025 you requested that your security info be replaced.

Answer 1

Hi @Sandeep Singh

Thank you for reaching out!

The message you are seeing indicates that your security info change is still pending. When security information (such as a phone number or email) is updated, Microsoft enforces a 30-day waiting period for security reasons. During this period, you can continue accessing some services (like Outlook and Skype) but will be restricted from signing in to certain sites that require a security code.

Since you requested the security info change on March 3, 2025, the update will complete on April 2, 2025. Unfortunately, this waiting period cannot be expedited. Until then, you will need to wait for the update to complete before accessing sites that require a security code.

For more details, you can refer to this official Microsoft article: What does "Security info change is still pending" mean?

If you're not the person who made the security change and suspect your account was compromised, see the "You didn't make the changes" section.

Hope this helps. Do let us know if you any further queries.

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