Assistant Vector Stores will never finish processing

Question

Assistant Vector Stores will never finish processing

When Uploading a file in a newly created Azure Open AI Assistant vector store the processing task will never be completed.

We're using Sweden Central as the hosting location for this Resource.

Up until this morning it seemed to work fine, now we cannot even get a 1kb file to be processed.

Saideep Anchuri 4,020 Reputation points Microsoft External Staff

2025-03-07T09:28:49.5366667+00:00

Hi Tomasella Patrick (Kalaidos

If the processing task for files in your Azure OpenAI Assistant vector store is not completing,t might be related to temporary backend processing delays. You may want to check if there are any network latency issues or throttling limits affecting the upload.Additionally, monitoring the upload process using Azure logs could help identify patterns, such as specific file sizes or formats that trigger this behavior. If you notice any consistent patterns or specific conditions when this occurs, ensure that you haven't hit any quota limits for the Vector Stores API. Sometimes, exceeding quotas can cause processing issues. you can check the readiness of the vector store by using the polling helpers in the SDKs or manually polling the vector_store object to ensure the status is completed.

Kindly refer below link: vector-stores

Thank You.
Saideep Anchuri 4,020 Reputation points Microsoft External Staff

2025-03-07T09:50:48.9266667+00:00

Hi Tomasella Patrick (Kalaidos

I understand your concern, especially when preparing for production. Since the issue resolves on its own without clear error indicators, it seems to be related to backend processing delays. Unfortunately, without detailed logs from Azure, identifying the exact cause is difficult. If the issue persists, escalating it through Azure Support for a deeper investigation might be necessary.

Thank You.
Saideep Anchuri 4,020 Reputation points Microsoft External Staff

2025-03-10T06:41:27.01+00:00

Hi Tomasella Patrick (Kalaidos

Following up to see if the above answer was helpful.

Thank You.

1 answer

Your answer

Saideep Anchuri 4,020 Reputation points Microsoft External Staff

2025-03-07T09:28:49.5366667+00:00

Hi Tomasella Patrick (Kalaidos

If the processing task for files in your Azure OpenAI Assistant vector store is not completing,t might be related to temporary backend processing delays. You may want to check if there are any network latency issues or throttling limits affecting the upload.Additionally, monitoring the upload process using Azure logs could help identify patterns, such as specific file sizes or formats that trigger this behavior. If you notice any consistent patterns or specific conditions when this occurs, ensure that you haven't hit any quota limits for the Vector Stores API. Sometimes, exceeding quotas can cause processing issues. you can check the readiness of the vector store by using the polling helpers in the SDKs or manually polling the vector_store object to ensure the status is completed.

Kindly refer below link: vector-stores

Thank You.
Saideep Anchuri 4,020 Reputation points Microsoft External Staff

2025-03-07T09:50:48.9266667+00:00

Hi Tomasella Patrick (Kalaidos

I understand your concern, especially when preparing for production. Since the issue resolves on its own without clear error indicators, it seems to be related to backend processing delays. Unfortunately, without detailed logs from Azure, identifying the exact cause is difficult. If the issue persists, escalating it through Azure Support for a deeper investigation might be necessary.

Thank You.
Saideep Anchuri 4,020 Reputation points Microsoft External Staff

2025-03-10T06:41:27.01+00:00

Hi Tomasella Patrick (Kalaidos

Following up to see if the above answer was helpful.

Thank You.

Answer 1

AZ Michal Marciniak 0

I am using assistants API and I also cannot upload anything to vector store since morning. All files are stuck at "in progress".
Regions: sweden central

When I try in uk south region it works.

Tomasella Patrick (Kalaidos ICT) 5 Reputation points

2025-03-07T09:36:38.1633333+00:00

After a day's delay it worked again... it's just frustrating that there are no notifications of any kind regarding these kind of issues

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Assistant Vector Stores will never finish processing

1 answer

Your answer