Hello -KELLY-,
I am Matt, an Independent Advisor and a specialist technician. I would like to assist you with this and hopefully I can help you to resolve this issue promptly.
Firstly I would be seeing what group policies are applied for that user and device. Login as the user in question and then;
- Open Run Dialog (Windows Key + R)
- Type "RSOP.MSC" and press enter.
- Run the rsop scan this will give you a nice gui of all the GPO's applied to both user and computer.
Using this information you can then match up with the group policies on the domain controller. You may find the issues you are getting are simply permission based issues. eg. computer in wrong OU or user has wrong security group permissions.
I would also try logging into the device as another user and run the gpupdate /force and see if you get the same issues. This will also allow you to see if it is a user issue, device issue or server issue.
Please let me know how you go with this so I can provide more solutions for you to try.
Kind Regards,