Hi Robert
My name is Andre Da Costa; an Independent Consultant, Windows Insider MVP and Windows & Devices for IT MVP. I'm here to help you with your problem.
Option 1:
Press Windows key + X
Click Windows PowerShell (Admin).
At the command prompt, type the following, hit Enter the restart.
Type in at the prompt OR Copy and Paste these one at a time : (Hit enter after each)
Get-appxpackage -all *shellexperience* -packagetype bundle |% {add-appxpackage -register -disabledevelopmentmode ($_.installlocation + “\appxmetadata\appxbundlemanifest.xml”)}
Option 2:
Press Windows key + X
Click Task Manager
Select the Processes tab
Scroll down to Windows Explorer then select it
Click Restart
If that does not work:
Option 3:
uninstall your display driver:
Press Windows key + X
Click Device Manager
Expand Display adapters
Right click the current display adapter
Click Uninstall
Exit Device Manager
Restart
Option 4
- Open Notepad.
- Copy the following text into Notepad:
@echo off
taskkill /f /im explorer.exe
taskkill /f /im shellexperiencehost.exe
timeout /t 3 /NOBREAK > nul
del %localappdata%\Packages\Microsoft.Windows.ShellExperienceHost_cw5n1h2txyewy\TempState\* /q
timeout /t 2 /NOBREAK > nul
start explorer
@echo on
- Click File and Save.
- Choose a location to save the file. Enter a File name of ClearTileCache.bat and select Save as type of All files (*.*). Click Save.
- Open File Explorer and navigate to the location that you chose to save the file to. Double-click ClearTileCache.bat to run the file.
If that does not work...
Open Start, type: CMD
Right click CMD
Click Run as administrator
Type in at the prompt OR Copy and Paste these one at a time : (Hit enter after each)
Dism /Online /Cleanup-Image /CheckHealth
Dism /Online /Cleanup-Image /ScanHealth
Dism /Online /Cleanup-Image /RestoreHealth
Also run the System File Checker utility:
Open Start, type: CMD
Right click CMD
Click Run as administrator
At the Command Prompt, type: sfc/scannow
This will check for any integrity violations
Restart your system
Check your hard disk for any errors:
Click Start
Type: CMD, from the results, right click Command prompt
Click 'Run as Administrator'
At the Command Prompt, type: chkdsk /r /f
Hit Enter
When you restart your system, your computer will be scanned for errors and attempts will be made to correct them.