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Azure VM connection issue

XCELIT SOC 0 Reputation points
2025-02-25T23:09:37.1966667+00:00

Hi MS Support,

We need assistance with stabilizing the outbound connection from our Azure VM to the user's PC.

Do you have any tips or recommendations?

Thank you.

Windows Network
Windows Network
Windows: A family of Microsoft operating systems that run across personal computers, tablets, laptops, phones, internet of things devices, self-contained mixed reality headsets, large collaboration screens, and other devices.Network: A group of devices that communicate either wirelessly or via a physical connection.
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  1. Mars Shan-MSFT 160 Reputation points Microsoft External Staff
    2025-03-03T07:42:06.9566667+00:00

    Hello，

    To stabilize the outbound connection from your Azure VM to the user's PC, you can try the following tips:

    1. Check the network configuration on both the Azure VM and the user's PC to ensure they are correctly set up.
    2. Verify that the necessary ports are open on the Azure VM and any network security groups or firewalls in place.
    3. Ensure that the Remote Desktop Services are properly configured on the Azure VM.
    4. Consider using a VPN connection for added security and stability.
    5. Monitor network performance and latency to identify any potential issues affecting the connection.

    If the Answer is helpful, please click "Accept Answer" and upvote it.

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