How to get logic apps to finish loading in edit mode or viewing a run?

Question

I am currently unable to edit logic apps or view logic app runs in any of our Azure subscriptions because the Scope action does not finish loading (the circle indicating that it is processing doesn't go away and I can't open the Scope action to work on actions it contains). I have previously been able to do this regularly. It seems to have started yesterday for me and is still an issue today.

Answer 1

@Kirk Blackburn ,

Thanks for reaching out. I'm sorry to hear you're experiencing issues with Azure Logic Apps, specifically with the Scope action not loading during editing or when viewing runs. This problem can be frustrating, but here are some steps that might help resolve it:

Clear Browser Cache and Cookies: Cached data can sometimes cause the Azure portal to misbehave. Clearing your browser's cache and cookies might help. After clearing, try accessing the Logic App again.

Try a Different Browser or Incognito Mode: Browser-specific issues can affect the Azure portal's performance. Attempt to access your Logic App using a different browser (e.g., if you're using Chrome, try Edge or Firefox) or open a private/incognito browsing session.

Check Azure Service Health: It's possible there's a temporary issue with the Azure Logic Apps service. Visit the Azure Status page to see if there are any ongoing problems in your region.

Use the Classic Designer: The new Logic Apps designer has been reported to have some bugs. You can switch back to the classic designer by using this URL: https://aka.ms/lafallback. This might provide a more stable experience.
The same has discussed in the below thread:

Microsoft Learn

Inspect Browser Console for Errors: Developer tools in your browser can provide insights into what's going wrong. Press F12 to open the developer tools, navigate to the "Console" tab, and look for any error messages when you try to load the Scope action.

Review the Logic App in Code View: If the designer isn't loading correctly, you can access the Logic App's underlying code to check for issues. In the Azure portal, open your Logic App and select the "Code View" option. Look for any anomalies or errors in the JSON definition.

Check for Large or Complex Scopes: If your Scope action contains many nested actions or is particularly complex, it might cause loading issues. Consider simplifying the Scope or breaking it into smaller, more manageable parts.

I hope these steps help you get your Logic Apps functioning correctly again. If you have any further questions or need additional assistance, feel free to ask!