We paid all past due bills, but server is still down. It has been more than 24 hours...

Question

Hi there.

We had a lapse in oversight, and our Azure invoices were not paid, so service was stopped. We have paid the past due invoices with credit cards, and the rest with wire transfer. It has now been more than 24 hours. Any way to get our service going again?

I am not able to get a support ticket going in Azure on this. Only being directed to this Q&A....

Best regards,

Oystein Saebo

CTO Pathogenomix

Answer 1

Hi ,

Thanks for reaching out to Microsoft Q&A.

You can reach out Azure billing and subscription management team by creating a billing support request. Billing support request via Azure portal is free for all Azure customers and doesn't require a paid support plan. Please select 'Billing' under 'issue type' while creating the support request.

https://azure.microsoft.com/en-in/support/create-ticket

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