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From the verification checklist in founders hub, if i click on "Verify your phone number" and then enter an Australian mobile phone number, the code never arrives to my mobile.
I tried this with two separate Australian mobile phone numbers and I also tried to resend the code and have never received any codes.
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Hi Jack Ducat,
Thank you for providing the support ticket information. We will reach out to the appropriate team internally to help resolve your issue.
We appreciate your patience and understanding.
@Jack Ducat Just wanted to check if your phone verification issue is resolved or you still need help? Because the domain verification issue that you raised earlier is now resolved - https://learn.microsoft.com/en-us/answers/questions/2181518/cannot-verify-my-domain-microsoft-for-startups-fou?page=0&orderby=Helpful&translated=false#answers
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I attempted to complete the form today and have been unable to receive the verification messages. How can I proceed with the application?
@SadiqhAhmed-MSFT No its not resolved I needed to use an employee's phone number from Japan to verify. No Australian numbers worked. I need this changed back to my phone.
I also have bigger problems now as this resolution took so long my credits have expired while I was awaiting the level up. Can you assist me resolving this issue as well and get our account leveled up on founder hub please?
@Jack Ducat Did you place a request for more credit's approval?
Reference to the FAQ page - https://learn.microsoft.com/en-us/microsoft-for-startups/get-more-benefits-faq#i-am-approved-for-1000-or-5000-in-azure-credits-how-do-i-request-more