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Unable to Access Azure AD B2C Tenant from my current subscription

Avi Laigo 0 Reputation points
2025-02-20T04:53:56.1866667+00:00

Hi, I am unable to access "laigo1retreat.onmicrosoft.com" tenant though it was created and shown under my current Azure subscription plan. When I try to access I can see this message,

Selected user account does not exist in tenant 'Laigo-retreats' and cannot access the application 'c44b4083-3bb0-49c1-b47d-974e53cbdf3c' in that tenant. The account needs to be added as an external user in the tenant first. Please use a different account.

Kindly help us to restore this tenant as it is becoming critical

Microsoft Entra ID
Microsoft Entra ID
A Microsoft Entra identity service that provides identity management and access control capabilities. Replaces Azure Active Directory.
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  1. Chaithra E 480 Reputation points Microsoft Vendor
    2025-02-24T05:35:24.29+00:00

    Hello @Avi Laigo , I understand the issue you're facing while trying to access your tenant. In order to troubleshoot this, could you please provide the following details:

    Are you the owner of the subscription?

    Is the application configured in the B2C or B2B tenant?

    Are you assigned as a user to this application?

    Additionally, could you please provide a screenshot of the error message you're seeing? Once I have this information, I will be better able to assist you.

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