Authenticator app problems

Anthony Abbatecola 5 Reputation points
2025-02-20T01:02:15.6933333+00:00

I am trying to login to my school email account and the only way to do that is with my authenticator app. I got a new phone recently and got logged out of the app which shouldn’t have been a problem since I have the password. But when I try to login to the app it send me a code to use but that code can only be used on that mobile app which I don’t have access to. It’s extremely frustrating. I tried logging in on my laptop but it’s the sending a code to the same place and it won’t let me type in the code so I can get logged in.

Microsoft Authenticator
Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
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