AZ 104 Exam did not launch on Mac

Question

Hi,

Yesterday I had my AZ 104 exam scheduled and when I started my exam it didn't launch. I contacted Pearson support and they said I have two MS learn accounts which might be a problem. They said they have created a support ticket but I don't have any information about the ticket and no update about what is happening with my case. I understand this can take some time but only I am expecting is proper communication and information.

Can someone please suggest if there is a way to get this resolved?

Answer 1

Hi @Sangam Kumari ,

Microsoft Certification / Exams is currently not supported in the Q&A forums.

Maybe one of the links is helpful:

Microsoft Training & Certification is supported on their own forums:

Microsoft Training Support Forum

Microsoft Certification - Exams

Microsoft Certification - Exam Registration/Scheduling

Microsoft Certification - Profile/MCID Assistance

Microsoft Certification - Profile/Account Linking

It's possible to ask questions by clicking on "Get Started" -> "Ask a Question"

or "Ask a new question >" and Learn/Cert Moderators will help you.

Pearson VUE Support:

Pearson VUE - Customer Service

Pearson VUE - Chat

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Regards

Andreas Baumgarten