Hi Mike Azar
Welcome to the Microsoft Q&A Platform! Thank you for asking your question here.
Check that your account has the necessary permissions to open support tickets. You might need to be an account admin or have specific roles assigned.
Verify your Azure subscription includes a support plan that allows ticket submission. Some support plans may have limitations.
If you still can't open a ticket, you might try reaching out to Azure support through alternative means, such as their support phone line.
https://support.microsoft.com/en-gb/topic/customer-service-phone-numbers-c0389ade-5640-e588-8b0e-28de8afeb3f2
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