Unable to open Azure tickets

Mike Azar 0 Reputation points
2025-02-19T21:49:42.8166667+00:00

We have not been able to open Azure tickets for days. Does anyone else experiencing the same issue?

Azure Backup
Azure Backup
An Azure backup service that provides built-in management at scale.
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  1. Pranay Reddy Madireddy 2,095 Reputation points Microsoft Vendor
    2025-02-19T23:22:49.7533333+00:00

    Hi Mike Azar

    Welcome to the Microsoft Q&A Platform! Thank you for asking your question here.

    Check that your account has the necessary permissions to open support tickets. You might need to be an account admin or have specific roles assigned.

    Verify your Azure subscription includes a support plan that allows ticket submission. Some support plans may have limitations.

    If you still can't open a ticket, you might try reaching out to Azure support through alternative means, such as their support phone line.
    https://support.microsoft.com/en-gb/topic/customer-service-phone-numbers-c0389ade-5640-e588-8b0e-28de8afeb3f2

    If you have any further queries, do let us know.


    If the answer is helpful, please and "Upvote it".

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