Unable to open Azure Account

Question

Hi,

While opening Azure Account, I am receiving the following error:

The same issue when I try to open with another mobile number or email id as well

Please help.

Answer 1

Hello Abhaykumar Mehta,

Thanks for your question.

As an alternative, try signing up using your phone. I have seen this resolve this issue for others.

If that doesn't help you can reach out to billing support. Billing support is completely free, but since you don't have a subscription yet you can dial the global service numbers here:

https://support.microsoft.com/en-us/topic/customer-service-phone-numbers-c0389ade-5640-e588-8b0e-28de8afeb3f2

You can mark it 'Accept Answer' and 'Upvote' if this helped you

Regards,

Abiola

Answer 2

Hello @Abhaykumar Mehta,

Thank you for sharing the details over email.

To address the issue, we contacted our support team and raised a ticket with the Azure Subscription/Account Review team.

A support engineer from the Account Review team will unblock your phone number, allowing you to sign up for a new Azure tenant.

I hope this information is helpful. Please feel free to reach out if you have any further questions.

If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".