Unable to sign up for the Microsoft Developer Program

Nick Thiru 65 Reputation points
2025-02-18T05:50:28.1533333+00:00

I am writing to report an issue I am experiencing while trying to sign up for the Microsoft 365 Developer Program. I have followed the steps outlined on the Microsoft Learn website, but after entering my personal details and phone number, I do not receive the verification code message. Instead, I receive the following error message:

"We can't continue with the signup process right now due to an internal server error. Please try again later.

MS-CorrelationId: 00000000-ea3c-444e-a33c-9af16e48c928

Code: 50001"

I have:

  1. Tried a different browser, like Edge,
  2. Attempted incognito/private browsing mode
  3. Tried different phone numbers, from different countries
  4. Checked Microsoft Service Status
  5. Waited and retried over a few weeks

I noticed two other users have reported the same problem on the Microsoft website but have not yet had a resolution:

  1. https://answers.microsoft.com/en-us/msoffice/forum/all/code-50001-unable-to-complete-microsoft-developer/0a27ea1b-3e48-4b64-acc3-6d98e44638e1?citationMarker=43dcd9a7-70db-4a1f-b0ae-981daa162054
  2. https://learn.microsoft.com/en-us/answers/questions/2168401/issue-with-microsoft-365-developer-program-signup?page=1&orderby=Helpful&comment=answer-1924436#newest-answer-comment

I would greatly appreciate it if you could investigate this issue and provide me with a solution. I need to access the developer account to continue with my studies and use the online tools.

Thank you for your time and kind attention

Microsoft 365 Developer Program
Microsoft 365 Developer Program
Microsoft 365: Formerly Office 365, is a line of subscription services offered by Microsoft which adds to and includes the Microsoft Office product line.Developer Program: A Microsoft program designed to help developers build cross-platform productivity experiences by giving them access to a developer subscription, sample data packs, documentation, training, experts, recommendations, and community events.
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