device enrolment Intune error message (0x80280014)

Houman Alavehzadeh 20

when I tried to add VM machine to Intune I got the following error message ;

device enrolment Intune error message (0x80280014)

Thomas Samuel 0 Reputation points

2025-02-17T15:48:44.74+00:00

When you say you're adding the VM to Intune, do you mean via Autopilot?

If so, is your Deployment Profile set to User-Driven or Self-Deploying? VMs are not currently supported when assigned a Self-Deploying profile.

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Xenia-MSFT 4,600 Reputation points Microsoft Vendor

2025-02-19T01:39:27.02+00:00

@Houman Alavehzadeh Thanks for your update.

From the error message, it seems there is a device enrollment restriction configured. Please check the settings under Devices > Device Onboarding > Enrollment > Device platform restrictions > Windows restrictions > All Users > Properties

If there is any restriction setting, please check if your device meets it.

Hope it will help.

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Houman Alavehzadeh 20 Reputation points

2025-02-17T17:09:05.93+00:00

no its not autopilot, I am trying to join machine using company portal application.
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Xenia-MSFT 4,600 Reputation points Microsoft Vendor

2025-02-18T01:53:52.66+00:00

@Houman Alavehzadeh Thanks for posting in our Q&A.

For this issue, what did you mean "VM machine"? Is it Windows 10/11 virtual machine or Azure Virtual Desktop?

In addition, we appreciate your help to collect some information:

1.Please check if the user you used to enroll devices has an intune license.

2.Based on my search, I didn't find the error code. If there is any detailed error message, please show us the screenshot.

If there is anything update, feel free to let us know.

Houman Alavehzadeh 20 Reputation points

2025-02-18T02:01:40.2033333+00:00

I ma using VMware Virtual machine. the user have Intune license and machine also have windows 11 pro license. I notice the error message I have title is wrong , it is (0x80180014)
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