WS 2022 Crash

Question

	BugcheckCode	122
	BugcheckCode	122

		BugcheckParameter1	0xffffce8b2e9e1d80
		BugcheckParameter1	0xffffce8b2e9e1d80

		BugcheckParameter2	0x0
		BugcheckParameter2	0x0

		BugcheckParameter3	0x0
		BugcheckParameter3	0x0

		BugcheckParameter4	0x0
		BugcheckParameter4	0x0

		SleepInProgress	0
		SleepInProgress	0

		PowerButtonTimestamp	0
		PowerButtonTimestamp	0

		BootAppStatus	0
		BootAppStatus	0

		Checkpoint	0
		Checkpoint	0

		ConnectedStandbyInProgress	true
		ConnectedStandbyInProgress	true

		SystemSleepTransitionsToOn	0
		SystemSleepTransitionsToOn	0

		CsEntryScenarioInstanceId	4
		CsEntryScenarioInstanceId	4

		BugcheckInfoFromEFI	true
		BugcheckInfoFromEFI	true

		CheckpointStatus	0
		CheckpointStatus	0

		CsEntryScenarioInstanceIdV2	4
		CsEntryScenarioInstanceIdV2	4

		LongPowerButtonPressDetected	false
		LongPowerButtonPressDetected	false

Answer 1

Hello,

Thank you for posting in Microsoft Q&A.

Based on the description, I understand your question is related to BSOD.

The WHEA_INTERNAL_ERROR bug check has a value of 0x00000122. This bug check indicates that an internal error in the Windows Hardware Error Architecture (WHEA) has occurred. Errors can result from a bug in the implementation of a platform-specific hardware error driver (PSHED) plug-in supplied by a vendor, the firmware implementation of error records, or the firmware implementation of error injection.

1.Put the loading machine in safe mode, and then repeat the operation:

Start your PC in Safe Mode in Windows - Microsoft Support

2. It might also be caused by a faulty driver, try running the Driver Verifier:

Open a command prompt window by selecting Run as administrator and type verifier to open the Driver Verifier Manager.

Driver Verifier - Drivers for Windows | Microsoft Learn

3. Sometimes the problem may not be in the driver, but only in third-party applications and services. Try a clean boot:

How to perform a clean boot on Windows - Microsoft Support

4. Update your drivers, if Driver Verifier has detected a specific one, you can update that driver and see if that fixes the problem.

Press Windows + 'R' and type devmgmt.msc to open Device Manager.

Locate the device and double-click on it to expand.

Double-click on the driver and go to the Drivers tab.

Click "Update Driver" and select "Automatic Search" for drivers.

Have a nice day.

Best Regards,

Molly

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