unable to delete a DL.

Question

Hi All

I have a distribution list (DL) in Exchange Online. However, when I search for it in the Exchange Admin Center or Microsoft 365 Admin Center, I cannot find it. I can see the DL in PowerShell, but not in the GUI.

Get-EXORecipient -ResultSize Unlimited | Where-Object {$_.EmailAddresses -match "SMTP:******@contoso.com"} | fl Name, RecipientType, EmailAddresses, DisplayName, Alias

Name           : MYDL1
RecipientType  : MailUniversalDistributionGroup
EmailAddresses : {SMTP:******@contoso.com}
DisplayName    : MYDL1
Alias          : MYDL1

I wanted to delete the DL and recreate it again, when i try to delete from PowerShell i am getting the below error.

PS C:\windows\system32> Remove-DistributionGroup -Identity ******@contoso.com -Confirm:$False

Write-ErrorMessage : ||An Azure Active Directory call was made to keep object in sync between Azure Active Directory and Exchange Online. However, it failed. Detailed error message:
	Resource 'ab33f655-94g0-50b9-b07e-37d98c8gdd76' does not exist or one of its queried reference-property objects are not present. DualWrite (Graph) RequestId: 7df5dd4g-7cd2-5c34-9862-0994dg8f6090
The issue may be transient and please retry a couple of minutes later. If issue persists, please see exception members for more information.
At C:\Users\user1\AppData\Local\Temp\2\tmpEXO_o2pvha2s.1vd\tmpEXO_o2pvha2s.1vd.psm1:1189 char:13
+             Write-ErrorMessage $ErrorObject
+             ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    + CategoryInfo          : NotSpecified: (:) [Remove-DistributionGroup], UnableToWriteToAadException
    + FullyQualifiedErrorId : [Server=DZYQT99NC0294,RequestId=457f191g-c503-4d10-7571-1796455688g8,TimeStamp=Sun, 16 Feb 2025 16:20:27 GMT],Write-ErrorMessage
 

Answer 1

Hi,@Glenn Maxwell

Thanks for posting your question in the Microsoft Q&A forum.

Based on the information you've provided, I've noticed a problem: the email addresses for your two commands don't match. In the second command, could you please confirm that the e-mail address is correct.

Below is the solution to this problem even if the email addresses are consistent:

1.check the Group in Azure Active Directory

2.Check for Sync Errors:

In the Azure portal, navigate to "Azure Active Directory" > "Azure AD Connect". Check for any sync errors and resolve them if found.

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