We have folders which are permenenty unwriteable

Question

Hello

Please i need your help on this issue.

So we have an employee who was on sick leave, her account license was disabled, now she owned a few important folders everyone used files in, they sudden could not be written to and now locked.

The error said she needs a license for OneDrive before files open up, this was done and we still face the issue..

Answer 1

Hi,

How long has this user not logged into an account?

Have you backed up the user's files?

Verify that the permissions for the folders and files are correctly set. Even after reassigning the license, the permissions might need to be manually adjusted.

Sometimes, unlinking and relinking the OneDrive account can help. You can do this by:

1. Right-clicking the OneDrive icon in the system tray.
2. Selecting "Settings."
3. Going to the "Account" tab and clicking "Unlink this PC."
4. After unlinking, sign back in to OneDrive and resync the folders.

Just checking in to see if the information was helpful. Please let us know if you would like further assistance.

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