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2,103 questions
Error message from Gmail Account
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(163.2, 63%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJP%3C/text%3E%3C/svg%3E)
John Peter
25
Reputation points
Hello
Please i need your help om this issue.
The issue we are having is that when we send an email from our Gmail Account to a Microsoft Account.
The email goes through but on return the Gmail Account receives the below error message "Delivery Incomplete"
{count} votes
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(44.800000000000004, 43%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBJ%3C/text%3E%3C/svg%3E)
Bruce Jing-MSFT 10,075 Reputation points Microsoft External Staff2025-02-17T06:26:23.8466667+00:00 Hi，@John Peter
According to your description, you are using a Gmail account, which is not a Microsoft product, and the Q&A forum only supports Exchange mailboxes. Thank you for your support and understanding.For a better solution to your problem, it is recommended that you consult Gmail's forums:https://support.google.com/mail/community?hl=en
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