Azure Kubernetes Service: Cluster Stuck in Stopping - Abort Operation Stuck

adinomis 0 Reputation points
2025-02-14T19:00:57.8533333+00:00

My AKS cluster was affected by a billing suspension. After payment my subscription was re-enabled and  I attempted to stop and restart the cluster, but it is now stuck in 'Stopping' state.

  • Stopping Operation Start Time: 2025-02-14T16:02:47Z
  • Abort Operation Start Time: 2025-02-14T16:41:39Z
  • Current Provisioning State: Stopping
  • Current Power State: Stopped

I attempted the following commands without success:

  1. az aks start --name <aks cluster name> --resource-group <rgname> --no-wait -> ’Start’ ( 2025-02-14T16:38:54.8287278Z) but ‘Failed’ ( 2025-02-14T16:38:55.125622Z).
  2. az aks operation-abort --resource-group <rgname> --name <aks cluster name> -> Started action at: 2025-02-14T16:41:38.9934875Z, it was 'Accepted' at 2025-02-14T16:41:39.352868Z but as I was stuck in my terminal I quit it and when I ran it again it returned OperationNotAllowed (Cancellation already in progress).
  3. az resource update -n <aks cluster name> -g <rgname> --namespace Microsoft.ContainerService --resource-type ManagedClusters -> Operation is not allowed because there's an in progress stop managed cluster operation on the managed cluster started on UTC 2025-02-14T16:02:47Z. Please wait for it to finish before starting a new operation.

The cluster is unresponsive, and I cannot start, stop, or interact with it. Please help unlock the cluster or forcefully reset its state. If you need anything else please let me know. Thanks!”

Azure Kubernetes Service (AKS)
Azure Kubernetes Service (AKS)
An Azure service that provides serverless Kubernetes, an integrated continuous integration and continuous delivery experience, and enterprise-grade security and governance.
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  1. Srinud 3,845 Reputation points Microsoft Vendor
    2025-02-17T13:59:15.7033333+00:00

    Hi @adinomis,
    Thank you for reaching out to us on the Microsoft Q&A forum.

    After your subscription is reactivated, there might be a delay in creating or managing resources. If the delay exceeds 30 minutes, contact Azure Billing Support for assistance.
    Most Azure resources automatically resume and don't require any action. However, we recommend that you check your Azure service resources and restart them if necessary.

    If the information is helpful, please consider by clicking the "Accept answer" on the post

    If you have any further queries, please let us know in the comment.

    1 person found this answer helpful.

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