Tenant lockout

Phil Brownsord 20 Reputation points
2025-02-13T22:18:58.33+00:00

Tenant lockout support required following issues with Authenticator

Microsoft Entra ID
Microsoft Entra ID
A Microsoft Entra identity service that provides identity management and access control capabilities. Replaces Azure Active Directory.
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  1. Raja Pothuraju 12,980 Reputation points Microsoft Vendor
    2025-02-14T11:30:08.2433333+00:00

    Hello @Phil Brownsord,

    Thank you for posting your query on Microsoft Q&A.

    As we discussed over email, this issue relates to a tenant lockout situation where no other global admin in the tenant has the necessary admin rights to re-register MFA.

    To resolve this, we engaged our Data Protection team through a support ticket. Please connect with our support team via the ticket, and they will assist you in resolving the issue.

    I hope this information is helpful. Please feel free to reach out if you have any further questions.

    If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".

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