B2C Tenant - App registrations

Eddie Vincent 105 Reputation points
2025-02-13T19:24:57.1+00:00

I have two identical B2C tenants in regards to configurations, one works and the other does not.

Using App registrations to try and login via a user account the failing tenant has the following error:

User's image

From what I can see MFA has been satisfied with a correct password, however the sign in logs state "Interrupted" but says nothing else - nothing related to conditional access policies either.

Current configuration for the app registration looks like:

  • access for accounts in the organizational directory.
  • No public client flows.
  • Secret has not expired.
  • API permissions are consented and the same.

Account in this case is a cloud only account, others (and the same) work in the other tenant also. Running the diagnostics tool in the tenant claims that the sign ins cannot be seen, so a little bit at a loss so posting for ideas if anyone has anyone, I could always delete/recreate the failing instance but that is a last resort.

Azure App Configuration
Azure App Configuration
An Azure service that provides hosted, universal storage for Azure app configurations.
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Microsoft Entra ID
Microsoft Entra ID
A Microsoft Entra identity service that provides identity management and access control capabilities. Replaces Azure Active Directory.
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  1. Eddie Vincent 105 Reputation points
    2025-02-14T14:43:06.5766667+00:00

    Hello @Sanoop M

    Appreciate the response on this.

    The issue is now resolved, it would seem that this was down to an issue noticed when running through the user flow properties/settings (hence why it wasn't spotted in the initial configuration).

    The below (Forced password reset) setting was disabled, enabling this solved the issue.

    User's image

    Posting in the event that it might solve anyone else experiencing a similar issue.


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