I have Azure support plan "DEVELOPER" to get support which I am using from few months but now unable to create azure support ticket, Kindly help.

Question

I have "DEVELOPER" Plan to get support which I am using from few months but now unable to create support ticket, Kindly help.

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Answer 1

Hi @sunil kumar,

We understand you have questions about the Developer support plan and how to engage with Microsoft Support Engineers to receive answers to your technical questions.

Microsoft Q&A is our first party question and answer platform where enthusiasts, MVPs, and other community experts can engage. On February 12th, the developer support plan that you have purchased also ensures a new experience where you receive business hours access to Support Engineers on Microsoft Q&A with prioritized responses, as the first line of support.

We would be more than happy to assist you with any technical questions you have here on Q&A. See here for more details on the SLA and subscription benefits). Please do not forget to "Accept the answer” and “upvote it” wherever the information provided helps you, this can be beneficial to other community members.it would be greatly appreciated and helpful to others.

Answer 2

@sunil kumar On February 12th, there was a change to the Azure Developer Support plan benefits. The plan now includes the ability to ask questions on Q&A and receive prioritized answers by a Microsoft representative. Our team would be happy to answer any technical questions you have. Please feel free to start a new thread for each question so we can engage with you as part of your Azure Developer Support Plan.