authenticator is not accepting my email address

Allison Wood 0 Reputation points
2025-02-12T23:30:55.58+00:00

Hello. I have several 365 emails and I’m trying to login to my new phone, but I have to log into Authenticator first. But, Authenticator is saying that my email doesn’t exist. So, I can’t use it. And there is NO other way to get my emails onto my phone.

Microsoft 365
Microsoft 365
Formerly Office 365, is a line of subscription services offered by Microsoft which adds to and includes the Microsoft Office product line.
5,739 questions
Microsoft Authenticator
Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
8,042 questions
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