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Activation Email Not Received for Azure Nonprofit Sponsorship Grant

Inhee Kim 0 Reputation points
2025-02-12T20:22:06.8733333+00:00

My nonprofit organization received $2000 in Azure credit grant which was claimed. However, an activation email was never sent. A sponsorship subscription does appear in the Azure dashboard but the Sponsorships panel indicates "This account does not have an active Sponsorship."

I have already submitted a ticket but would like some suggestions. Could this be a permissions issue?

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Azure Startups
Azure: A cloud computing platform and infrastructure for building, deploying and managing applications and services through a worldwide network of Microsoft-managed datacenters.Startups: Companies that are in their initial stages of business and typically developing a business model and seeking financing.
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  1. Abiola Akinbade 23,210 Reputation points
    2025-02-12T20:37:25.9433333+00:00

    Hello Inhee Kim,

    Thanks for your question.

    Sometimes the activation email from Microsoft might land in the spam or promotions folder.

    Look at a similar issue here with a guide that mat be helpful: https://learn.microsoft.com/en-us/answers/questions/1822192/azure-grant-claimed-but-didnt-receive-email-to-act

    You can mark it 'Accept Answer' and 'Upvote' if this helped you

    Regards,

    Abiola

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