Azure VM with private ip not able to install performance diagnostic to the storage with service endpoint.

Question

Azure VM with private ip not able to install performance diagnostic to the storage with service endpoint. I have enabled storage service tag in NSG, check connectivity Tnc working for storage endpoint. still giving this error "failed to retrieve storage account information for performance diagnostics". the VM worked installing perf diagnostic to Storage with no endpoint

Answer 1

Hello Aditi Sharma ,

It seems like you are facing an issue with installing performance diagnostics on an Azure VM with a private IP to a storage account with a service endpoint.

Let's troubleshoot this step by step.

1.Check Network Security Group (NSG): - Ensure that the NSG associated with the Azure VM allows outbound traffic to the storage account with the service endpoint. - Verify that the storage service tag is correctly configured in the NSG rules.

2.Check Network Connectivity: - Confirm that the Azure VM can reach the storage account with the service endpoint by using tools like Test-NetConnection. - Validate that the connectivity is working as expected for the storage endpoint.

3. Error Message: - If you are receiving an error stating "failed to retrieve storage account information for performance diagnostics," it could indicate a problem with accessing the storage account from the VM.
4. Storage Account Configuration: - Ensure that the storage account with the service endpoint is correctly configured to allow access from the Azure VM. - Check if the storage account firewall rules and virtual network settings are properly set up to permit traffic from the VM.
5. Diagnostics Installation: - If the VM was able to install performance diagnostics to a storage account without an endpoint, it indicates that the issue might be related to the service endpoint configuration.
6. Further Troubleshooting: - If the above steps do not resolve the issue, consider checking the Azure Diagnostics extension configuration on the VM to ensure it is pointing to the correct storage account with the service endpoint. Please review these steps and configurations to troubleshoot the problem with installing performance diagnostics on the Azure VM with a private IP to the storage account with a service endpoint.

If you need more specific guidance or have additional details to share, feel free to provide them for further assistance.

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