SharePoint
A group of Microsoft Products and technologies used for sharing and managing content, knowledge, and applications.
11,232 questions
User not found on digitaltechedge.sharepoint.com
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(16, 84%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESS%3C/text%3E%3C/svg%3E)
Sejal Sharma
0
Reputation points
Correlation ID: 71c880a1-4093-7000-e210-b7c5522d3724
Date and Time: 2/12/2025 5:30:06 AM
URL: https://digitaltechedge.sharepoint.com/teams/Karl/Shared Documents/Forms/AllItems.aspx?id=%2Fteams%2FKarl%2FShared%20Documents%2F3P%20Prompt%20Rewrite%2FCentific%20%2D%20Karl%20%2D%203P%20Prompt%20Rewrite%202%2Epdf&viewid=1e8176fd%2D6bee%2D4202%2Db307%2D676587fc6bc4&parent=%2Fteams%2FKarl%2FShared%20Documents%2F3P%20Prompt%20Rewrite
User: ******@gmail.com
Issue Type: User not in directory.
{count} votes
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Ling Zhou_MSFT 21,730 Reputation points Microsoft Vendor2025-02-13T05:21:13.5866667+00:00 Hi @Sejal Sharma,
Thanks for your trust and we are pleased to offer assistance.
First of all, you seem to have compromised user email addresses and your domain name, for your safety, please re-edit your question and delete this information.
Based on your description, I generally understand that you are experiencing an external user not found error.
To ensure we can thoroughly understand the issue and solve it more efficiently, we still need the following information:
- What version of SharePoint are you using?
- What operation are you performing when you are experiencing the issue? Please be specific and you can also share relevant screenshots with me.
- Does the issue occur only with that external user? Are internal users or other external users affected?
If there is any question, please feel free to contact me.
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Ling Zhou_MSFT 21,730 Reputation points Microsoft Vendor
2025-02-17T05:40:23.04+00:00 Hi @Sejal Sharma,
I hope you are doing well.
I am writing to confirm if you had a chance to review my previous response and explained what else concerning details we needed to move forward the case.
I would greatly appreciate an update when time allows, since your input is crucial for the whole troubleshooting progress.
If I can be of any assistance during the information collection process, please let me know.
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