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Laptop keeps BSODing

David Lewis 0 Reputation points
2025-02-12T04:54:40.6633333+00:00

Hello,

I've been experiencing random blue screens, seems to happen pretty randomly, the blue screen pops up so fast that I cant even see what the error code is. Doesnt really happen that frequently I would say once a week or so. I've tried updating drivers, updated BIOS, etc. Googling hasn't helped much, wanted to post here to get more eyes on it.

laptop is running win 11 24H2

I've uploaded the dmp files from the past month here:

https://www.mediafire.com/file/7esd1mcoicsx5ob/bluescreen_dmp.zip/file

Windows 11
Windows 11
A Microsoft operating system designed for productivity, creativity, and ease of use.
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  1. MotoX80 35,506 Reputation points
    2025-02-12T14:00:28.63+00:00

    You're getting a BAD_POOL_CALLER crash occurring in msrpc.sys. In the call stack I see FortiTransCtrl.sys referenced which appears to be related to the Fortinet VPN(?) software.

    The timestamp on FortiTransCtrl is Fri Mar 1 22:42:18 2024 (65E2A01A)

    You might want to check to see if there is an update to whatever Fortinet software that you have installed. Or contact their support team for help.

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