Unable to log in with a new Azure Student account

Roscoe Annas 0 Reputation points
2025-02-08T21:21:20.8833333+00:00

I am exploring use of Azure Virtual Desktop with a Student account for a project, but I am unable to log in after creating the account. I receive the following error:

User account 'r#####1@#######.######.edu' from identity provider 'https://sts.windows.net/b2e1e6f4-64f1-4872-9da1-ca8a9a7c41f7/' does not exist in tenant 'Microsoft' and cannot access the application 'c44b4083-3bb0-49c1-b47d-974e53cbdf3c'(Azure Portal) in that tenant. The account needs to be added as an external user in the tenant first. Sign out and sign in again with a different Azure Active Directory user account.

I also have login errors when I try to submit a support ticket, but I do not have an issue accessing my school's Microsoft 365 resources.

Any advice or assistance would be appreciated.

Azure
Azure
A cloud computing platform and infrastructure for building, deploying and managing applications and services through a worldwide network of Microsoft-managed datacenters.
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Azure Virtual Desktop
Azure Virtual Desktop
A Microsoft desktop and app virtualization service that runs on Azure. Previously known as Windows Virtual Desktop.
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