I lost my phone, therefore i lost all my 2FA code, how to get them back

Question

I am reaching out for assistance regarding my accounts that are secured with Two-Factor Authentication (2FA).

Recently, I lost my phone and have since acquired a new one. While I have successfully recovered most of my accounts, including my emails and backup passwords, I am facing a challenge with the 2FA codes.

Upon reinstalling the authentication app on my new phone, I found that the 2FA codes for several websites were not restored. As a result, I am currently unable to access these accounts.

Could you please advise me on how I can regain access to my accounts? Any help you can provide would be greatly appreciated.

Answer 1

Hello يونس ازرقان

Thanks for your question.

Depends on the type of account. You would need contact the admins of the accounts in question for work or school accounts if you do noy have recovery methods.

You can also contact the support teams of any applications to assist you in resetting your credentials or reach out to support https://support.microsoft.com/en-us/topic/customer-service-phone-numbers-c0389ade-5640-e588-8b0e-28de8afeb3f2

You can mark it 'Accept Answer' and 'Upvote' if this helped you

Regards,

Abiola