I'm trying to enable my VPN and it keep telling me file metadata optimization is already in progress.

Question

I have been dealing with hacking for sometime now and have tried to figure out how to go about fixing it all. I am not a technician and do not know if my pc is even secure as it came with Windows 11 but now keeps saying that I have windows 10 installed and some parts look like Windows 7.

Anyway installed virus protection and VPN and it keep saying the above line when I try to sign in. When I go into my Windows to try to add the VPN there, I see there is already a name of a different VPN listed that I may have downloaded long ago but deleted. I don't know what to do now as I contacted the maker of the VPN who didn't have any answers for me.

I also believe my accounts have been compromised and tried resetting and etc. When I do a full factory reset it comes back with my same log in information. I am going to bring the laptop in but thought I would try one more time to see if there is anything I can do without doing so. I already sent this laptop back once and only have had it for a year.

Answer 1

Hello,

Thank you for posting in Q&A forum.

To further mitigate the issue, let's remove the VPN which you have already deleted before first:

1. Open PowerShell as Administrator and run below command:

Get-VpnConnection

to list all VPN connection;

2.Run below command

Remove-VpnConnection -Name "VPN Name" -Force

to deletet the VPN connection

Meanwhile, please uninstall the VPN client and install again and launch a new VPN connection and see if issue persists.

Please feel free to let us know if there's any further query.

Best Regards

Zunhui