Having issues with multitenant collaboration onboarding to the member tenant.

Question

Not sure if you can assist with this matter. I am setting up a multitenant collaboration resource for our organization and have run into an issue. After onboarding 15 user into the member tenant portal I am receiving error messages that the onboarding is out of scope.

 

Attribute name                                                                              Attribute value

SkipReason                                                                                      NotInScope

IsActive                                                                                            False

Assigned to the application                                                         False

IsInProvisioningScope                                                                     True

Filter external users.alternativeSecurityIds EQUALS 'None'            False

 

 

Which is incorrect. This person is:

 

IsActive                       True

Assigned to the Application       True

Filters external users            True

 

This user and 23 others will not merge with the other tenant. If someone knows how the setup should be configured to circumvent this issue, I would appreciate the help.