Cannot opt for Passkey method from user side.

Vaibhav Srivastava Admin 0 Reputation points
2025-02-05T18:48:05.2666667+00:00

Hi,

I've created conditional access policy to enforce passkey authentication and at the time of login test user I can see the below popupUser's image

but when i tried to proceed further in order to assign Yubikey, below error occors

User's image

Please check and let me know how I can resolve this issue.

Microsoft Entra ID
Microsoft Entra ID
A Microsoft Entra identity service that provides identity management and access control capabilities. Replaces Azure Active Directory.
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  1. Andy David - MVP 151.8K Reputation points MVP
    2025-02-05T19:34:58.6266667+00:00

    What does this CA policy look like?

    Did you meet all the pre reqs?

    Is attestation enabled?

    https://learn.microsoft.com/en-us/entra/identity/authentication/how-to-enable-passkey-fido2

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