How to get a refund for an azure database that I mistakenly raised to a higher tier

Question

I am a student using your Microsoft tools to learn how to program. When creating a new database, I accidentally used a higher tier. I had no benefit or gain from the upgrade. I would like a refund as this was a complete mistake but microsoft is refusing to refund me for this. can you please help?

Answer 1

Hi @Devora Goldenberg

Thanks for the Question and using Microsoft Q&A.

Have you opened Billing support ticket?

If not, please open Billing support ticket. Meanwhile please refer to the below Documents that might help you:

https://learn.microsoft.com/en-us/azure/cost-management-billing/reservations/exchange-and-refund-azure-reservations

https://learn.microsoft.com/en-us/marketplace/refund-policies.

Please refer to this similar thread: https://learn.microsoft.com/en-us/answers/questions/1461649/i-need-a-refund-for-my-azure-subscriptions-i-accid

Hope this helps. Do let us know if you any further queries. If this answers your query, do click Accept Answer and Yes for was this answer helpful. And, if you have any further query do let us know.