issues accessing teams outside of organization

IniobongNkanga-8038 936 Reputation points
2025-02-01T19:34:16.6033333+00:00

Hello

Please i need your help on this issue.

One of our user Felipe is having issues accessing another companie Jacob's Team's site and ended up losing connections to Office 365, Mobile calendar, mobile email.

Every time they try, the Authenticator window pops up with the code but wouldn't send the request to my phone.

Microsoft Authenticator
Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
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Microsoft Entra ID
Microsoft Entra ID
A Microsoft Entra identity service that provides identity management and access control capabilities. Replaces Azure Active Directory.
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