Multiple Microsoft Accounts with Same Email Address

Question

When i sign into my Microsoft account I get a popup box that says "It looks like this email is used with more than one account from Microsoft [ie, both my Work/School and Personal accounts]". In other words, my Personal account is associated with both my work email and my personal email. How do I fix this?

Many thanks, Bucky Brown

Answer 1

You may need to change the personal account login so it does not match the organization login. See citation here:

https://answers.microsoft.com/en-us/msoffice/forum/all/how-do-i-access-and-remove-a-duplicate-account-on/b6d03dee-f191-4256-b02c-1d20108d6b3e

You can mark it 'Accept Answer' and 'Upvote' if this helped you

Regards,

Abiola