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Microsoft AI Cloud Partner Program - stuck in a loop when joining
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Accounts SAA
5
Reputation points
Join the Microsoft AI Cloud Partner Program stuck in a loop when joining. Please, advise, if there are any specific steps or requirements for doing so.
Step 1: Clicked on -> "Become a Partner" button.
Step 2: I selected my choices for the question -> "How would you like to partner with Microsoft?" and clicked -> "Next".
Step 3: Message -> Welcome to Partner Center. Registration steps for Commercial Marketplace -> Clicked on the button -> "Login with Work Account".
Step 4: Message -> Welcome, xxx. You are currently signed in using the following information. Clicked -> "Next".
Step 5: Message -> "Join a program to unlock new opportunities".
Looking to partner on: Bethesda Partner Program or Windows and Xbox
I didn't choose any of the 2, as I wanted to choose "Microsoft AI Cloud Partner Program".
Other areas
To enroll in one of the following programs Sign in again using your work account.
Cloud Solution Provider indirect reseller
Microsoft 365 and Copilot
__Microsoft AI Cloud Partner Program
I clicked on "Sign in". Then it asked for => "__Which account do you want to sign out of?".
I choose my account. Then it says -> Hmm... we're having trouble signing you out. You may still be signed in to some applications. Close your browser to finish signing out.
I tried different browsers, Incognito mode, other colleagues are also facing the same issue. I am stuck in the loop. Kindly suggest.
{count} vote
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Junjie Zhu - MSFT 21,071 Reputation points Microsoft External Staff2025-01-30T06:58:06.4933333+00:00 Hello,Welcome to Microsoft Q&A!
The Microsoft Partner Center tag only handles questions about registering a developer account and publishing apps to the Microsoft Store.
For your scenario, I suggest that you might need to Create a request in Partner Center.
Thank you
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Accounts SAA 5 Reputation points
2025-01-30T12:42:38.8266667+00:00 I have already tried multiple times to create a request, whatever option I choose to create the request ultimately land-up on the Service status page or on the community page (to post my query). Yesterday, after struggling the entire day, along with the Microsoft helpdesk, I could post this question. I don't know what else needs to be done to get thru the MS AI Partnership. Is there any other option I can try or any direct contact with the helpdesk over the phone?
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Junjie Zhu - MSFT 21,071 Reputation points Microsoft External Staff
2025-01-31T06:51:04.2166667+00:00 please open a free support ticket here: Contact Us. Select Developer, Student and Startup Programs -> Windows Developer Center-> Account Management in the support page. You could talk to the store team directly and confirm this behavior.
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