Unable to access o1-mini and o1-preview models in Azure OpenAI

Question

Hello,
After onboarding (access request) to the o1 model family within Azure OpenAI (Sweden Central), I received confirmation emails for access to:

• o1-preview and o1-mini
• o1 GA (approximately one hour later)

Currently, only o1 GA is available for deployment, while o1-mini and o1-preview remain locked. I attempted to request access again, but the outcome was the same:

• After receiving the email regarding o1-mini and o1-preview, all models were locked for deployment.
• Following the second email, only o1 GA became available for deployment.

What steps should be taken to resolve this issue?

Answer 1

Hi Marek L

Greetings & Welcome to the Microsoft Q&A forum! Thank you for sharing your query.

I successfully replicated the scenario in the o1 mini environment without encountering any issues. By utilizing the model catalog, I was able to reproduce the situation in my setup seamlessly. I kindly request that you use this information and verify the scenario on your end as well. If the issues persist, can you please Reach out to the Azure OpenAI support team at csgate@microsoft.com.

I hope this helps you. Thank you.