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Hi Learn Community!
At NEUROFIT we're a Microsoft For Startups Level 3.
We've met all of the verification requirements to upgrade to Level 4 - however, the UI doesn't seem to be reflecting this (images below).
We have 2 days left before Level 3 expires, so hoping someone can help us resolve this.
Our Azure Subscription ID is: subscipt-ioni-drem-oved-byamoderator
Best,
Andrew, Co-CEO NEUROFIT
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Hi Andrew Hogue,
Just following up to see if you had a chance to review the previous response provided by Caozhi Li. Please let us know if it was helpful, and don't hesitate to reach out if you have any further questions. If your issues have been resolved, kindly accept the answer by clicking the Accept Answer and Upvote buttons on the post.
Thank you!
Hi Anderew, welcome to Microsoft Q&A :)
Congratulations on your business success! However, I must tell you that the public community cannot directly help you with your billing issue, which requires PII (Personal Identifiable Information).
According to Which Azure support option is right for my question? - Azure experience for founders - Microsoft Learn, I bet the best option for you to get appropriate support is to open a support ticket at Azure Support Options.
I hope your problem will be solved soon!
Hi Andrew Hogue,
Just following up to see if you had a chance to review the previous response provided by Caozhi Li. Please let us know if it was helpful, and don't hesitate to reach out if you have any further questions.