Misconfiguration alert on iPhone

Danijela (DXC) 0 Reputation points
2025-01-27T19:13:22.8966667+00:00

I had Deloitte Company Portal installed on my iPhone and even though I've removed Deloitte profile, and removed device from Company Portal, I'm still getting error "Misconfiguration alert : Your admin wants the apps to be managed with the account xxxxx@deloitte.com. The app account you are using xxxxx@dxc.com will be removed. To access your organization's data with the account xxxxx@dxc.com, you must un-enroll your device from the Company Portal".

Is there anything else I can do to avoid erasing iPhone ?

Thank you

Outlook Management
Outlook Management
Outlook: A family of Microsoft email and calendar products.Management: The act or process of organizing, handling, directing or controlling something.
5,450 questions
Microsoft Intune
Microsoft Intune
A Microsoft cloud-based management solution that offers mobile device management, mobile application management, and PC management capabilities.
5,515 questions
{count} votes

1 answer

Sort by: Most helpful
  1. Rahul Jindal [MVP] 10,601 Reputation points MVP
    2025-01-27T19:49:57.0866667+00:00

    You might still have App Protection policies enforced on your device. This is what I would do. Remove all office apps (including authenticator), restart the device, and then install them again. Not ideal, but sometimes this is the only way.


Your answer

Answers can be marked as Accepted Answers by the question author, which helps users to know the answer solved the author's problem.